Privacy Policy

Last updated: 25-Aug-23

Thank you for visiting HeartbeatBox and for your interest in our products and services. In this Privacy Policy, we aim to inform you about how we collect, use, store, protect, and share your personal data in compliance with international data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using HeartbeatBox, you are agreeing to the Terms and Conditions of this Privacy Policy.

Types of Data Collected

We collect the following types of personal data from our users:

1. Traffic Data

When you visit HeartbeatBox, our servers may automatically record certain information about your visit. This data includes your IP address, the type of browser you are using, the webpage you visited before coming to our site, and the pages within HeartbeatBox that you visit. We use Google Analytics to collect and analyze this traffic data in order to improve our website and the user experience. Google Analytics operates independently and has its own Privacy Policy(https://policies.google.com/privacy). We do not link this traffic data to any other personally identifiable information.

2. Account Information

If you choose to create an account with HeartbeatBox, we collect personal information that you provide during the registration process. This may include your name, email address, and contact details. We store this information securely and use it solely for the purpose of providing you with our services and communicating with you.

Use and Purpose of Data

HeartbeatBox collects and uses your personal data only for the following purposes:

  • Providing and improving our services
  • Communicating with you in response to your inquiries or providing you with requested information
  • Personalizing and tailoring our services to meet your preferences or needs
  • Generating statistical and aggregated reports for internal use

Legal Basis for Data Collection and Processing

We collect and process your personal data based on one or more of the following legal basis:

  • Your consent: When you voluntarily provide us with your personal data for a specific purpose.
  • Contractual necessity: For the performance of a contract, such as providing requested services to you.
  • Legitimate interests: When processing your data is based on our legitimate interests as a business entity. We ensure that such interests do not override your fundamental rights and freedoms.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws. When your personal data is no longer necessary, we will securely delete or anonymize it.

Data Subject Rights

As a user of HeartbeatBox, you have certain rights regarding your personal data:

  • Right to access: You have the right to request access to the personal data we hold about you.
  • Right to rectification: You have the right to request corrections or updates to your personal data.
  • Right to erasure: You have the right to request the deletion or removal of your personal data.
  • Right to object: You have the right to object to the processing of your personal data.
  • Right to withdraw consent: If you have provided us with your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please Contact Us through the contact details provided at the end of this Privacy Policy.

Data Security Measures

We strive to maintain the security and confidentiality of your personal data. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. Therefore, while we take reasonable precautions, we cannot guarantee the absolute security of your data.

Third-Party Data Sharing

We do not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may disclose your personal data to third parties under the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our business and providing you with our services. These service providers are contractually obligated to maintain the confidentiality and security of your personal data and can only process it in accordance with our instructions.
  • Compliance with Laws: We may disclose your personal data if required to do so by law, regulatory authorities, or in response to valid legal processes.

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. The revised Privacy Policy will be effective upon posting on HeartbeatBox. We encourage you to review this Privacy Policy regularly for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Privacy Policy(mailto:info@loveboxlive.com)